Settle in smoothly
Post-Arrival Support
Guidance for your first weeks: registration, transport and orientation.
Introduction
About this service
Arriving in a new country is exciting but can feel overwhelming. We stay in touch during your first weeks to help with practical steps, such as local registration, getting a SIM card and transport pass, and preparing for orientation week.
The support available depends on your destination. We will confirm what is included during your consultation.
Services such as airport pickup or accommodation booking are not available in every destination. We will confirm what applies to you before you travel.
How it works
How post-arrival support works
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Step 1
Arrival planning
We help you plan your journey from the airport to your accommodation.
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Step 2
First-week checklist
SIM card, transport pass, bank account and student ID.
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Step 3
Registration
Guidance on required local registration and residence permits.
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Step 4
Orientation
Preparing for orientation week and student life.
What is included
What we offer
Arrival guidance
- Airport transfer planning
- Arrival-day checklist
- Emergency contacts
First-week setup
- SIM card and mobile data
- Public transport and student passes
- Bank account opening guidance
Registration guidance
- Residence permit and registration steps
- University enrolment
- Healthcare registration
Student community
- Orientation week preparation
- Connecting with student groups
- Wellbeing and support services
Who this service is for
- Students travelling abroad for the first time
- Students arriving in a city without contacts
- Parents wanting reassurance
Information or documents you may need
- Passport and visa
- University enrolment documents
- Accommodation details
- Insurance documents
Please do not upload sensitive documents through the enquiry form. Your counsellor will explain how to share them securely.
FAQ
Questions about post-arrival support
Have another question? Contact our team or read our general FAQs.
Get started with post-arrival support
Book a free consultation and a counsellor will explain how we can help with your plans.